Architecting Reliability. Automating Everything
Sr. IT Administrator & Automation Developer specializing in cloud infrastructure, zero-trust security, and eliminating manual toil through code.
Louie Mendez
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// Commitment
I help teams move faster by connecting tools, improving processes, and automating repetitive work. My background is in IT operations, security, and building systems that quietly do their job well.
// Continuous Learning
Staying current with cloud architectures, security best practices, and the latest in automation tools like n8n and Terraform.
// System Idle
Tinkering with home automation, exploring nature, and building community-focused tech solutions.
Core Competencies
// Technologies and frameworks I work with daily
Identity & Security
- Okta IAM / Workflows
- SSO & SAML Config
- SCIM Provisioning
- Zero Trust Security
- OAuth Authentication
Automation & Integration
- n8n / Make.com
- Slack App Development
- RESTful API Integration
- Webhook Logic
- Node.js / Bash Scripting
Cloud & Infrastructure
- Google Cloud Platform
- AWS / Azure IAM
- Network Architecture
- VPN & DNS Config
- Disaster Recovery
Endpoint Management
- JAMF Pro / Kandji
- JumpCloud / ManageEngine
- Apple & Windows MDM
- Endpoint Security
- Asset Intelligence
Professional Experience
// My journey in IT and Systems Engineering
Senior IT Administrator
- Managed Apple & Windows devices globally so everyone has what they need to work.
- Connected Okta to everything, making logging in secure and simple.
- Built automations to handle onboarding and offboarding, saving hours of manual work.
- Provide friendly support to teammates across Israel, Spain, USA, and Australia.
IT Site Lead
- Kept the lights on (and the internet fast) for two major office sites.
- Led the 24/7 support team, mentoring junior staff to be better problem solvers.
- Designed the network setup for new office expansions.
- Handled the tough technical issues that needed quick resolution.
NOC Engineer
- Managed hundreds of workstations, making sure they were always safe and up to date.
- Administered access and security groups so the right people had the right tools.
- Built robust backup systems to protect important work from any surprises.
- Kept a close eye on all IT equipment, ensuring 100% accuracy in our records.
IT Helpdesk Staff
- Was the go-to person for any tech questions, from hardware to software and network issues.
- Sped up new computer setups by 30% by creating a better deployment process.
- Worked closely with service providers to get things back online quickly during outages.
User Lifecycle
Onboarding Automation
Imagine a world where your HR system triggers the entire IT setup. No tickets, no manual clicks, just instant productivity for the new hire.
Connecting the Dots
I believe technology should work for people, not the other way around. I specialize in weaving together the best tools so your team can focus on what they do best, while the systems handle the heavy lifting behind the scenes.
Featured Automations
// Code that solves real infrastructure problems
Cloud Enterprise n8n Dashboard
Enterprise-scale analytics for workflow monitoring, centralizing metrics from n8n instances into a single control center.
EndCycle Offboarding
Secure, 5-stage automated pipeline for employee exit management, ensuring zero-lag access revocation and audit-compliant data handling.
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Ready to optimize your infrastructure?
Whether you need to untangle legacy systems, migrate to the cloud, or automate away your team's manual toil, I'm open to discussing new opportunities.